Privacy Policy for DIM Websites
Last updated: 19/07/2023
Introduction
DIM Websites and its affiliates (“DIM Websites”, “we”, “our”) are committed to protecting the privacy and security of the personal data we collect about customers and users of our services (“you/your”).
This privacy notice aims to explain what personal data we collect about you when you use our website or engage with our services. As the data controller, we want to ensure you understand how we handle your personal information and the rights you have regarding your data. We may update this privacy notice from time to time to reflect changes in how we provide our services, so please review it regularly.
If you have any questions about this privacy notice or any concerns regarding your data, you can contact us using the information provided below or by emailing us at [contact email].
Personal Data We Collect
We collect, use, and are responsible for certain personal data about you, subject to the applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR). The personal data we may collect includes, but is not limited to:
- Contact Details: Your name, phone number, email address, website URL, location (city), and company name, which we collect when you fill in our contact form.
- Online Engagement Information: Information about your engagement with us online through cookies and similar technologies, such as your IP address and geographical location.
- Market Research Data: Any other information you may provide to us as part of DIM Websites' market research.
For more information about the personal data we collect through cookies and similar technologies, please refer to our Cookie Policy.
How Your Personal Data is Collected
We collect all personal data directly from you—through in-person interactions, phone calls, emails, text messages, or when you visit our website.
Purposes and Legal Basis for Processing Personal Data
We process your personal data for specific purposes and rely on the following legal bases:
- To Provide Our Services: Processing is necessary for the performance of a contract between you and DIM Websites.
- Compliance with Legal Obligations: Processing is necessary to comply with any legal obligations we may have.
- Marketing Communications: With your consent, we may send you marketing communications about our services or other relevant information about our business using email or similar technology.
- Personalizing Your Website Visit: Processing is based on our legitimate interest to enhance your browsing experience and ensure our website is user-friendly.
- Market Research Feedback: Processing is based on our legitimate interest to improve our services based on your feedback.
If you fail to provide certain personal data required for the performance of a contract, we may be unable to provide our services.
You have the right to withdraw your consent for marketing communications at any time. You can unsubscribe using the links provided in marketing emails, and we will stop contacting you for marketing purposes.
Sharing Your Data
In some instances, we may share your personal data with vendors, third-party service providers, and government authorities or law enforcement officials, as required by law or for contractual claims.
The personal data we collect may be processed outside your country of residence. We take appropriate measures to ensure your data's protection in such cases, either through countries with an adequate level of protection or by implementing Standard Contractual Clauses (SCCs) with relevant parties.
Data Retention
We will retain your personal data for as long as necessary to provide our services and for a reasonable period afterward to meet our contractual and legal obligations, and handle complaints and claims.
After the retention period, we will securely delete or anonymize your personal data, ensuring it is non-identifiable and suitable for statistical analysis and business planning.
Data Security
DIM Websites takes appropriate technical and organizational measures to protect your personal data from unauthorized disclosure, use, alteration, or destruction.
Your Rights and Options
As a data subject, you have certain rights concerning your personal data:
- Right of Access: You can request access to your personal data and obtain information about how we process it.
- Right to Rectification: If your personal data is incorrect or incomplete, you can request us to correct or add to it.
- Right to Withdraw Consent: If we process your data based on consent, you have the right to withdraw it at any time.
- Right to Object: You can object to the processing of your personal data if it is based on our legitimate interests.
- Right to Restriction: You can request the restriction of your personal data under specific circumstances.
- Right to Erasure: You can request the erasure of your personal data in certain situations.
- Right to Data Portability: You have the right to receive a machine-readable copy of your personal data for transferring to another service provider.
- Right Not to Be Subject to Automated Decision-Making: You can request human intervention when automated decisions significantly affect you.
To exercise your rights or for any inquiries about your data, please contact us at sales@thedimwebsites.com.
You also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
Third-Party Websites
DIM Websites' website may contain hyperlinks to third-party websites with separate privacy notices. We advise you to review those policies before submitting your data. We are not responsible for the collection, use, and disclosure of personal information by third-party websites.
Contact Us
If you have any questions, concerns, or wish to exercise your rights, please contact us at:
sales@thedimwebsites.com
We are committed to addressing your inquiries promptly and ensuring your data is handled with the utmost care and in compliance with applicable data protection laws.